FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
An eBike city tour is a guided tour of a city or urban area conducted on electric bicycles (eBikes). It allows participants to explore the city’s landmarks, attractions, and hidden gems while enjoying the convenience and ease of riding an electric bike.
An eBike is similar to a regular bicycle but equipped with an electric motor and a battery. The motor assists the rider’s pedaling, providing an extra boost of power. Riders can choose the level of assistance or ride purely on electric power, depending on the eBike model.
Our model relies solely on the electric power and not on the rider’s pedaling.
No prior experience is required to join an eBike city tour. The tours are designed for riders of various skill levels, including beginners. Basic instructions on operating the eBike will be provided before the tour begins.
The minimum age requirement may vary depending on the tour operator and local regulations. Generally, participants must be at least 16 years old to ride an eBike. However, it’s best to check with the specific tour provider for their age restrictions.
Here we have set a limit at 16-17 years old. If you want to participate in our tour and are below the age limit (ex: 16 yrs for a tour with 17 yrs age limit), please contact us.
It is highly recommended to bring your own helmet for safety purposes. However, most tour operators provide helmets as part of the tour package. Check with the operator in advance to confirm if helmets are provided.
Wear comfortable clothing suitable for outdoor activities and consider the weather conditions. It’s recommended to wear closed-toe shoes, sunscreen, and carry an extra layer of clothing in case of changing weather.
our The duration of eBike city tours can vary depending on the specific tour and its itinerary. Tours typically last a few hours. Check with the tour operator for the estimated duration of the tour you’re interested in for see the tour info.
eBike city tours are designed to be accessible for riders of various fitness levels. The electric motor assists with pedaling, making it easier to navigate through the city. However, participants should have a basic level of fitness and be able to ride a bicycle comfortably.
The general answer is No. However feel free to contact us.
Weight limits for eBikes can vary depending on the model and tour operator. Typically, eBikes can accommodate riders up to a certain weight limit, which is usually around 350-400 pounds. Check with the tour operator for their specific weight limit.
eBike city tours are usually conducted rain or shine unless weather conditions pose a safety risk. In the event of severe weather, the tour operator may choose to reschedule the tour or provide alternative arrangements. Contact the operator for their policy on weather-related cancellations or rescheduling.
Our tours are suitable for both, however we aim for group trips.
We accept various payment method. We also offer the option of same day in person person payment, only if you have made prior arrangement with us.
The group will meet at the corner of 128th st and 3rd ave, a few blocks away from the 4,5,6 – 125th station. They should meet 15 mins prior to the start of the trip.
Yes. However refunds are handled case by case.